Pre-Sales Engineer

Pre-Sales Engineer
Italy
Posted 7 months ago

Position Overview

Are you technically savvy but also love to sell? If so, then this job may be the perfect fit for you! As a key member of the Libraesva sales team, you will be responsible for supporting Territory Sales Managers, prospects and Libraesva customers throughout the territory. Specific responsibilities will include pre-sales support of prospects all the way through the closing of the deal. And because we love our customers, some post-sales support may be necessary periodically.

Responsibilities

  • Pre-sales technical support and technical account management for Libraesva’s Regional Sales Managers.
  • Walk customers and partners through demos and problem solving in clear, concise matter by being the subject matter expert on all things Libraesva
  • Explore and maintain knowledge of Libraesva’s key competitors.
  • Communicate cross functionally constantly to ensure all key stakeholders are in the loop about product functionality and product desires experienced in the field.
  • Partner with the Product Management and R&D departments to develop features critical to Libraesva’s success.
  • Develop and maintain an in-depth technical knowledge of the Libraesva product line.
  • Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
  • Maintain knowledge at a high technical level of the current security landscape.
  • Collaborate with Customers on Technology reviews, product findings, and integration with other technologies they may have.
  • Collaborate with other Libraesva Engineers on high-level projects to deliver Libraesva technologies to our customers.
  • Participate in deployment review and forecast calls.
  • Participate in design review and release meetings.
  • Travel as needed within region.

Experience and soft skills

  • Startup DNA is a must: willing and able to do “whatever it takes” with motivation to find solutions rather than admire the challenge.
  • Customer-first behavior is a must.
  • 3+ years experience in technical or pre-sales support as a Security Engineer (or Sales Engineer).
  • Fluent English, spoken and written

Technical qualifications

  • Deep understanding of email security problems.
  • Strong knowledge of cloud mailbox solutions (Microsoft 365, GSuite, etc)
  • String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
  • Good understanding of email attack vectors (Phishing, BEC, Malware drops).
  • Good understanding of Cloud Security.

Contract

  • Full time contract

Location

The role is hybrid, office presence and working from home.

The location is our main headquarters in Lecco, Italy.

Job Features

Job CategoryTechnical
ContractFull Time
LocationHybrid, office presence and working from home.

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