Libraesva Careers
Great things in business are never done by one person. They’re done by a team of people!
Careers
We always need a cool professionals for our team! Our company has celebrated many successes since its earliest days. The reason is simple: We remain committed to our vision, our mission, and our core values. One of the best ways to ensure our company continues to thrive well into the future is to hire the most promising candidates we meet today. Check any open position that fits your expectations and contact us at [email protected]
Open Positions
Pre-Sales Engineer
Position Overview
Are you technically savvy but also love to sell? If so, then this job may be the perfect fit for you! As a key member of the Libraesva sales team, you will be responsible for supporting Territory Sales Managers, prospects and Libraesva customers throughout the territory. Specific responsibilities will include pre-sales support of prospects all the way through the closing of the deal. And because we love our customers, some post-sales support may be necessary periodically.
Responsibilities
- Pre-sales technical support and technical account management for Libraesva’s Regional Sales Managers.
- Walk customers and partners through demos and problem solving in clear, concise matter by being the subject matter expert on all things Libraesva
- Explore and maintain knowledge of Libraesva’s key competitors.
- Communicate cross functionally constantly to ensure all key stakeholders are in the loop about product functionality and product desires experienced in the field.
- Partner with the Product Management and R&D departments to develop features critical to Libraesva’s success.
- Develop and maintain an in-depth technical knowledge of the Libraesva product line.
- Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
- Maintain knowledge at a high technical level of the current security landscape.
- Collaborate with Customers on Technology reviews, product findings, and integration with other technologies they may have.
- Collaborate with other Libraesva Engineers on high-level projects to deliver Libraesva technologies to our customers.
- Participate in deployment review and forecast calls.
- Participate in design review and release meetings.
- Travel as needed within region.
Experience and soft skills
- Startup DNA is a must: willing and able to do “whatever it takes” with motivation to find solutions rather than admire the challenge.
- Customer-first behavior is a must.
- 3+ years experience in technical or pre-sales support as a Security Engineer (or Sales Engineer).
- Fluent English, spoken and written
Technical qualifications
- Deep understanding of email security problems.
- Strong knowledge of cloud mailbox solutions (Microsoft 365, GSuite, etc)
- String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
- Good understanding of email attack vectors (Phishing, BEC, Malware drops).
- Good understanding of Cloud Security.
Contract
- Full time contract
Location
- Libraesva main offices, in Lecco – Italy (Close to train station, only 38 min far from Milan by train)
Software Engineer
This is an excellent opportunity to become a core member of a rapidly growing software development team. You will possess solid programming skills, have a sound understanding of engineering best practices and have the drive to deliver the very best. Additionally, you must have excellent communication skills, as you will be interfacing both with various departments internally and customers externally.
Responsibilities:
- Manage and participate in a team-oriented environment to develop our leading email security products.
- Maintain existing codebases, troubleshoot bugs and add new features.
- Balance a variety of concurrent projects.
- Deliver high quality code that has been thoroughly tested
- Being involved in two new projects we aim to lunch by Q4 2020
Required Experience:
- Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.
- Detailed knowledge of web application development and extensive experience using PHP (Symfony), Javascript frameworks as well as relational databases such as MySQL, including replica and cluster functionalities.
- Proven hands on experience with Gitlab (or similar), and continuous integration
- Experience with linux (CentOS Distribution)
- Proven networking experience
- Organization and analytic skills, with strong problem solving ability.
- Excellent written and verbal communications skills
- Experience with cloud and virtualization
Preferred Knowledge
- React, Perl, Python
- Email protocol
- Anti-spam techniques
- Sandboxing technology
- Cloud Deployments
- Malware Analysis
- Fluent English, spoken and written
Contract
- Full time contract
Location
- Libraesva main offices, in Lecco – Italy (Close to train station, only 38 min far from Milan by train)
Technical Support Engineer
Position Overview
Libraesva is hiring a Technical Support Engineer. The role provides a first and
second level of technical product support. The candidate will interact with to all Libraesva customers, partners, resellers via phone, email, or messaging to collect or help resolve
their technical issues. The ideal candidate will be
responsible for configuring and troubleshooting our products (Email Security, Email Archiving, Phishbrain Phishing Awareness) to resolve our customers’ technical issues and escalating to our senior engineers and developer’s team complex cases.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software solutions
- Support the Product Development department operations by creating, editing, distributing and maintaining product related documents
Qualifications
- 2+ years’ of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
- Good English language, written and verbal.
What you will find in Libraesva
- a multinational, passionate and inclusive Team
- a flexible, creative and vibrant work environment
- a great opportunity to grow in a company with a key attention to people
Contract
- Full time contract
Location
The role is hybrid, office presence and working from home.
The location is our main headquarters in Lecco, Italy.
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Company
LIBRAESVA SRL
Piazza Cermenati, 11
23900 Lecco - ITALY
VAT ID: 03442930131
LIBRAESVA LIMITED
Spaces, 83 Baker St
London W1U 6AG - United Kingdom
VAT ID: 274381685
LIBRAESVA INC
2608 2nd Ave, Suite 327
Seattle, WA 98121 - United States