Pre-Sales Engineer

Position Overview

Are you technically savvy but also love to sell? If so, then this job may be the perfect fit for you! As a key member of the Libraesva sales team, you will be responsible for supporting Territory Sales Managers, prospects and Libraesva customers throughout the territory. Specific responsibilities will include pre-sales support of prospects all the way through the closing of the deal. And because we love our customers, some post-sales support may be necessary periodically.

Responsibilities

  • Pre-sales technical support and technical account management for Libraesva’s Regional Sales Managers.
  • Walk customers and partners through demos and problem solving in clear, concise matter by being the subject matter expert on all things Libraesva
  • Explore and maintain knowledge of Libraesva’s key competitors.
  • Communicate cross functionally constantly to ensure all key stakeholders are in the loop about product functionality and product desires experienced in the field.
  • Partner with the Product Management and R&D departments to develop features critical to Libraesva’s success.
  • Develop and maintain an in-depth technical knowledge of the Libraesva product line.
  • Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
  • Maintain knowledge at a high technical level of the current security landscape.
  • Collaborate with Customers on Technology reviews, product findings, and integration with other technologies they may have.
  • Collaborate with other Libraesva Engineers on high-level projects to deliver Libraesva technologies to our customers.
  • Participate in deployment review and forecast calls.
  • Participate in design review and release meetings.
  • Travel as needed within region.

Experience and soft skills

  • Startup DNA is a must: willing and able to do “whatever it takes” with motivation to find solutions rather than admire the challenge.
  • Customer-first behavior is a must.
  • 3+ years experience in technical or pre-sales support as a Security Engineer (or Sales Engineer).
  • Fluent English, spoken and written

Technical qualifications

  • Deep understanding of email security problems.
  • Strong knowledge of cloud mailbox solutions (Microsoft 365, GSuite, etc)
  • String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
  • Good understanding of email attack vectors (Phishing, BEC, Malware drops).
  • Good understanding of Cloud Security.

Contract

  • Full time contract

Location

The role is hybrid, office presence and working from home.

The location is our main headquarters in Lecco, Italy.