Comprehensive Email Security
Balocco is an Italian confectionary company with a global market, a turnover of over €250m, and a thirst for technological innovation. As email threats evolved, the company realized that its existing email security solution would not provide the level of security it needed.
On the advice of the company’s IT partner and other forwardthinking businesses, Balocco entrusted its email security to another Italian innovator, Libraesva.
With Libraesva, Balocco has hit its email security sweet spot. Installation and set-up took no more than a day, the learning curve was short, and support was superb. Balocco now enjoys excellent content filtering, email archiving, and a comprehensive level of protection against threats such as whaling attacks, account takeover, and malicious attachments.
A century of innovation
Balocco is a family firm founded in 1927 and managed by the third and fourth generations of the family. This popular Italian confectionary brand makes wafers, breakfast biscuits, and traditional seasonal baked goods, such as panettone, pandoro, and colomba.
During a century of baking and trading, the Balocco brand has been driven by innovation—by new products and recipes, new technology, and new ways of working. In the last decade alone, Balocco has invested more than €88m in technology and other assets. The company now operates from a 75,000m2 production and logistics facility, employs around 400 people, and has a turnover of more than €254M.
“We needed a more effective tool for protection against email-borne threats. Libraesva Email Security was recommended by our IT partner and by other companies already using it.”
Fabio Bozzolo IT INFRASTRUCTURE MANAGER
Email security recommended by the people who use it
Like all modern businesses, Balocco has to defend itself against an increasingly dangerous band of innovators: cyber criminals. Balocco could see that its existing email security was no longer up to the challenge. It needed an ever-evolving security tool that would stay ahead of the cyber gangs.
So the Balocco IT team turned for advice to professionals they trust: their IT partner, Gruppo Ciemme, and other forward-thinking businesses protected by reliable email security.
Fabio Bozzolo, Balocco’s IT Infrastructure Manager, explains: “Our previous solution could no longer guarantee the level of security required for the current threat landscape. We needed a more effective tool for protection against email-borne threats. Libraesva Email Security was recommended by our IT partner and by other companies already using it.”
Giving an Italian innovator the innovative email security it needs
Installation and set-up of Libraesva Email Security was fast and hassle-free.
“The on-premises implementation of Email Archiver was fast, simple, and straightforward,” says Alessio. “The Libraesva team understood all our requirements, and completed the configuration quickly and flawlessly. It was the same with LetsDMARC. Their support team helped us setup LetsDMARC to identify and authenticate our legitimate email sources, and configure DMARC to prevent fraudulent emails and domain spoofing.”
“Installation and setup was completed in a day” says Fabio, “The excellent online documentation helped us establish the right settings for our business. Support was superb during implementation and afterwards, with immediate guidance and answers to our questions.”
Balocco opted for a hybrid installation with one cluster in the cloud and another in Balocco’s own data center. This dual, synced set-up provides automatic failover should there ever be a problem.
“I strongly recommend Libraesva Email Security because it’s so much more than a simple antispam solution: it protects against other types of email-borne threat such as whaling, account takeover, malicious attachments and links. At the same time it provides effective content filtering.”
Fabio Bozzolo IT INFRASTRUCTURE MANAGER
A product suite that’s easily extendible for even wider email security
Balocco’s initial set-up solely involved its own on-premises mail server. A few months later, this was seamlessly extended to Office 365.
Another later extension was the adoption of Libraesva Email Archiver for a more complete email solution. Email archiving gives Balocco a complete, unalterable record of every email sent and received, providing a searchable and secure history of what happened. The digitally signed email archive also provides legally acceptable evidence to help prove compliance or to show who said what—and when—in the event of a dispute.
Fabio is delighted with the way Libraesva performs: “I strongly recommend Libraesva Email Security because it’s so much more than a simple antispam solution: it protects against other types of email-borne threat such as whaling, account takeover, malicious attachments and links. At the same time it provides effective content filtering. The interface is very clear and makes it easy to see why an email has been rejected or blocked. The learning curve is short, and you can always rely on fast and comprehensive technical support.”
