Secure Email Communications

SRM Concrete (Smyrna Ready Mix Concrete, LLC) is the biggest provider of ready-mix concrete in the US, and the eighth biggest in the world. When this fast-growing company upgraded its email security, it chose Libraesva, a name that regularly appears among the top performers in independent comparisons. SRM also wanted to work with a provider whose ambitions would match its own: “a company that could grow with us”. Libraesva’s suite of four security products gives SRM everything it needs, backed up by what its CIO describes as “first-class” support.

A fast-growing company that waits for no one

SRM Concrete is a phenomenon – a family-run company founded in 1999 that, in just 25 years, grew to become the US’s largest supplier of ready-mix concrete. On the global scale, SRM is the world’s biggest family-run supplier of ready-mix, and the seventh biggest overall. SRM’s speed of growth continues across North America, which is why, in 2022, it decided to upgrade its email security. SRM’s Chief Information Officer, Teddy Hazelwood, took time out with his VP to review all the big-name email-security products, including Libraesva, a European brand that frequently appears among the top performers in independent comparisons.

Teddy and his VP dug deeper. They spoke to the Libraesva team, reviewed the easy-to-use dashboard, and knew that Libraesva was the right product. In addition to Libraesva’s useability and effectiveness. Teddy saw something else in his new partner. “At the rate we were growing, and as big as our aspirations were,” he says, “we needed a company that could grow with us. Libraesva was that company.”

“At the rate we were growing, and as big as our aspirations were, we needed a company that could grow with us. Libraesva was that company.”

Teddy Hazelwood – Chief Information Officer

Keeping bad actors at bay

Teddy sleeps more easily knowing that Libraesva is on his side. “The things that worry you are the things you don’t see,” he says. “Our greatest exposure to the outside world is email, but Libraesva takes care of that. We rely on Libraesva.” He continues: “We process 40,000 emails a day. That’s 40,000 possibilities of bad actors. But Libraesva definitely does its job protecting our inboxes, and is especially good with outbound emails. If a bad actor does get through, Libraesva makes it easy to pull that email back from multiple live inboxes and then block the sender to prevent further attacks.” Teddy is also a huge fan of Email Archiver: “The Libraesva email archive is wonderful. Because we have a complete historical record we can recover anything, even when an ex-employee decides to delete their whole mailbox. It’s easy and fast – unbelievably fast.”

Innovative and responsive – a security provider with vision

Libraesva currently has a suite of four security products. Back in 2022, however, one of them (PhishBrain) was relatively new and another (LetsDMARC) was still in development. Libraesva’s readiness to push the boundaries appealed to SRM.

“We liked the fact that Libraesva were keen to offer more than a standard suite,” explains Teddy. “They were constantly looking to offer new things. They had a vision for the product range that they wanted to offer – one that would provide us with ever-greater email security.”

Teddy and his team found Libraesva easy to install and configure. The learning curve was short, and support was superb. “Support has always been first-class,” says Teddy. “We’re a small team, so we don’t have the time to deal with a poor-support company. But Libraesva is right there in the upper echelon of vendors.”

Libraesva’s responsiveness extends to product development. During the early days of LetsDMARC, SRM feedback helped improve the product. Teddy was pleased to see Libraesva take his team’s suggestions on board.

“The things that worry you are the things you don’t see. Our greatest exposure to the outside world is email, but Libraesva takes care of that. We rely on Libraesva.”

Teddy Hazelwood – Chief Information Officer

Everyone should look at Libraesva

When asked how much management time Libraesva consumes in an average week, Teddy has a one-word answer: “Zero. Sure, we chase the things that it alerts us to, but Libraesva is a tool for helping us manage, rather than us managing it.”

His advice for other IT managers looking for email security is to put Libraesva on their shortlist. “I haven’t found anything yet that Libraesva doesn’t offer, so you need to look at it. We’ve told other IT suppliers that if they ever need to recommend an email security tool, Libraesva is the one, and we’d be proud to invite them in to see our dashboard. Libraesva scores ten out of ten.”

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